This help manual is still being built. Yellow highlighted entries are either not yet finished or need to be updated with recent changes to the software.
 
1. USERNAMES
1.1. Signing In
1.2. Setting up New Users
1.3. Security Levels
1.4. Last Logged In Date
 
2. RECORDS
2.1. Search for Records
2.1.1. Name
2.1.2. Address
2.1.3. Email
2.1.4. Phone
2.2. Master Records
2.2.1. Master ID #
2.2.2. Households
2.2.3. Organizations
2.2.4. Name
2.2.5. SortBy field
2.2.6. Address
2.2.7. Email
2.2.8. Phone
2.2.9. Types of Mailings / Phone / Emails to recieve
2.2.1. Master Flags
2.2.12. Never Contact
2.2.13. Overview page fields
2.2.14. Snapshots
2.2.15. Splitting Records
2.2.16. Combining Records
2.2.18 Delete Records
2.3. People Records
2.3.1. Person Name Fields
2.3.2. Person Work/School Fields
2.3.3. People Flags
2.6. General Reports
 
3. MAILING LISTS
3.2. Marking records for receiving Mass Mailings
3.3. Building complex Mailing Lists
Section 02.02.13.
Overview page fields

This help menu includes information on a bunch of fields that appear on the Household Overview or Organization Overview page you see when you go in to a record. These fields are not related to each other. They are presented below in the order on which they appear on the Overview page.




The Note about interest/involvement field is used to list very important notes that must appear on the front page of this record at all time. In other words, these notes affect every communication we have with this record, and must be known to all who view this record. e.g. "Former Board President, left on bad terms, do not contact!"

Remember that in this note field, as in ALL note fields, be careful how you phrase things. Think of your audience - one day the very person you are writing about may one day be on your Board of Directors and reading your notes, so don't say things like 'really mean person, don't let them volunteer.' Instead say something like 'works best on volunteer events behind the scenes.' Or simply be factual - 'yelled an obscenity and hung up on me when I called. Don't call back.'




The Source field is a place for you to list how you originally got this Household or Organization. Examples would be: 'Orchestra list' or 'Board President Martha's holiday list.' Not everyone will have a Source, but it's a convenient way to store data about those names that you've added en masse so you can run reports on them later. The Source Field appears both on the main Overview page AND on the main Notes page of each Master Record.




Record Type - every master record in Donor Mine™ will be either a Household or an Organization. This field shows you which one they are.

Each Household or Organization can also have a Detailed Record Type. Households could be detailed as family, couple, or individual; Organization could be detailed as corporation, foundation, etc.

All Organizations have 2 additional fields you can use to further define or group them: Organization Type gives you a list of types of organizations you can choose from, such as 'Social Service Org.' Provide more detail by using the Org Type Detail field where you could add a note about what type of social services they provide, such as 'works with at-risk kids.




The following fields appear grayed out at the bottom of the Overview page. They are dates calculated in other parts of the database that appear here as an easy reference for you:
  • Last Donated - The last date on which they made a donation (cash or in-kind) or bought a ticket to an event or became a sponsor. This includes any funds contributed to - whether they are part of the annual fundor a special segregated memorial fund.

  • To Annual - The last date on which they made a donation (cash or in-kind) or bought a ticket to an event or became a sponsor to an ANNUAL or ENDOWMENT fund.

  • Last Contacted - The last time they were sent a mailing as part of a Mailing List (this is calculated only if, when you pull a Mailing List you choose to mark everyone on that list as receiving a specific mailing).

  • Average Gift - This is the average value of all of their gifts.

  • Last Called - This is the date of the last Communication Record was added to them. Each Master Record is different - some are meetings, some are phone calls, some are letters or emails - but any of them that are added will update this field to let you know that they have been contacted by someone personally and not through a large mass mailing.

  • Last Event - shows the date of the most recent event they bought a ticket for or sponsored.

  • Last Volunteered - shows the date of their most recent volunteering.



  • Related Topics:
  • Master Records
  • Master ID #
  • Households
  • Organizations
  • Name
  • SortBy field
  • Address
  • Email
  • Phone
  • Types of Mailings / Phone / Emails to recieve
  • Master Flags
  • Never Contact
  • Snapshots
  • Splitting Records
  • Combining Records
  • Adding Records
  • Delete Records



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    4. COMMUNICATIONS
    4.1. Entering Calls, Mailings, Meetings and other Communications History
    4.2. Mass Mailings / Mass Communications
    4.3. Appeals
    4.3.1. Adding/Editing an Appeal
    4.3.4. Running a Cost-Benefit Analysis
    4.5. Communication Reports
     
    5. DONATIONS / GIFTS
    5.1. Processing Donations / Donation Wizard
    5.1.1. Donation Type
    5.1.2. Editing a Donation
    5.1.3. Donation Fields
    5.1.4. Deleting a Donation
    5.1.5. LastDonated fields
    5.1.6. Pledges
    5.1.7. Installments
    5.1.8. Honorariums/Memorials
    5.1.9. Matching Gifts
    5.1.1. Matching Campaign Grants
    5.1.11. In-Kind Gifts
    5.1.12. Letters
    5.2. Funds
    5.2.1. Adding/Editing a Fund
    5.2.2. Deleting a Fund
    5.2.3. Sub-Funds
    5.2.4. Budget and Costs
    5.2.5. Running a Cost-benefit Analysis
    5.3. Yearly Totals for Donations, Ticket Sales, Etc.
    5.4. Gift / Donation Reports
     
    6. GRANTS
     
    7. NOTES
    7.1. Adding/Editing Notes
    7.2. Deleting a Note
    7.3. Family Tree Connections
     
    8. The LIST
    8.. Calling Lists
    8.2. Renewal Criteria
    8.2.1. Adding/Editing Criteria
    8.2.2. Changing Criteria Menus
    8.2.3. Pulling Reports
    8.3. Renewal Lists
    8.3.1. Generating Renewal Lists
    8.3.2. Building Lists for Calling and Mailing
    8.4. Contacting Donors
    8.4.1. Telemarketing Interface
    8.4.2. Telemarketing Reports
    8.5. Interest
     
    9. BOARD / COMMITTEEE
    9.1. Committees
    9.2. Members
    9.3. Board Logins / Connections
    9.3.1. Portfolio / Main Contact