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1. USERNAMES 1.1. Signing In 1.2. Setting up New Users 1.3. Security Levels 1.4. Last Logged In Date   2. RECORDS 2.1. Search for Records 2.1.1. Name 2.1.2. Address 2.1.3. Email 2.1.4. Phone 2.2. Master Records 2.2.1. Master ID # 2.2.2. Households 2.2.3. Organizations 2.2.4. Name 2.2.5. SortBy field 2.2.6. Address 2.2.7. Email 2.2.8. Phone 2.2.9. Types of Mailings / Phone / Emails to recieve 2.2.1. Master Flags 2.2.12. Never Contact 2.2.13. Overview page fields 2.2.14. Snapshots 2.2.15. Splitting Records 2.2.16. Combining Records 2.2.18 Delete Records 2.3. People Records 2.3.1. Person Name Fields 2.3.2. Person Work/School Fields 2.3.3. People Flags 2.6. General Reports   3. MAILING LISTS 3.2. Marking records for receiving Mass Mailings 3.3. Building complex Mailing Lists	Choose an option at left for help
4. COMMUNICATIONS 4.1. Entering Calls, Mailings, Meetings and other Communications History 4.2. Mass Mailings / Mass Communications 4.3. Appeals 4.3.1. Adding/Editing an Appeal 4.3.4. Running a Cost-Benefit Analysis 4.5. Communication Reports   5. DONATIONS / GIFTS 5.1. Processing Donations / Donation Wizard 5.1.1. Donation Type 5.1.2. Editing a Donation 5.1.3. Donation Fields 5.1.4. Deleting a Donation 5.1.5. LastDonated fields 5.1.6. Pledges 5.1.7. Installments 5.1.8. Honorariums/Memorials 5.1.9. Matching Gifts 5.1.1. Matching Campaign Grants	5.1.11. In-Kind Gifts 5.1.12. Letters 5.2. Funds 5.2.1. Adding/Editing a Fund 5.2.2. Deleting a Fund 5.2.3. Sub-Funds 5.2.4. Budget and Costs 5.2.5. Running a Cost-benefit Analysis 5.3. Yearly Totals for Donations, Ticket Sales, Etc. 5.4. Gift / Donation Reports   6. GRANTS   7. NOTES 7.1. Adding/Editing Notes 7.2. Deleting a Note 7.3. Family Tree Connections   8. The LIST 8.. Calling Lists 8.2. Renewal Criteria 8.2.1. Adding/Editing Criteria	8.2.2. Changing Criteria Menus 8.2.3. Pulling Reports 8.3. Renewal Lists 8.3.1. Generating Renewal Lists 8.3.2. Building Lists for Calling and Mailing 8.4. Contacting Donors 8.4.1. Telemarketing Interface 8.4.2. Telemarketing Reports 8.5. Interest   9. BOARD / COMMITTEEE 9.1. Committees 9.2. Members 9.3. Board Logins / Connections 9.3.1. Portfolio / Main Contact